Scott Haight
Director-level I&O • ROI • Reliability
Insights

Longer thoughts (still practical)

This is where I put the “one level deeper” version of what I share on LinkedIn — still practical, still tied to outcomes.

Article: Technical Debt Is a Financial Decision

Draft-ready for January/February 2026

Technical debt isn’t a moral failure — it’s a choice. And like any choice, it has a carrying cost. The problem is most teams track that cost in tickets and pain, not in dollars and risk exposure.

If you want exec alignment, frame debt the same way you’d frame any other liability: probability, impact, and timeline. “What happens if we defer?” is a finance question as much as a tech question.

A simple executive summary: “We can pay $X now in planned work, or we can carry a growing probability of paying $Y later in an incident.”

Article: Reliability as a Business Differentiator

Draft-ready for March 2026

Reliability is rarely the headline — until it’s gone. The fastest way to lose internal trust is repeated instability. The fastest way to earn it is predictable systems and clean communication.

Reliability isn’t just uptime. It’s change success rate, mean-time-to-recover, and how quickly teams can deliver without fear of breaking things.

Want a specific topic?

If you’d like me to write up a short case study or a deeper breakdown (architecture, modernization, automation ROI), message me on LinkedIn — I’ll build it into the next monthly article.