Resume
Director-Level Technology Leader
Infrastructure & Operations • Reliability • Automation • Risk & ROI
Halifax, PA (remote-first) • [email protected] • 717-507-4009 • LinkedIn
Executive Summary
Senior technology leader with 15+ years of progressive experience across enterprise infrastructure and operations. Known for translating technical risk into business options, improving reliability, and building teams that execute calmly under pressure. Strong financial mindset — budgets, tradeoffs, and ROI — with hands-on credibility across networking, systems, and security.
Core strengths
Enterprise IT Strategy
Infrastructure & Operations
Service Reliability
Risk Management
Budget Ownership
Automation (Ansible / Python)
Executive Communication
Global Team Leadership
Professional Experience
Telamon — Lead Systems Administrator
- Lead systems/infrastructure ownership with a focus on reliability, security, and operational consistency.
- Drive standards, documentation, and repeatable operations that scale (and reduce avoidable work).
- Partner with stakeholders to align technical priorities to outcomes, cost, and risk.
Ingram Micro — Senior Manager, Global Network Operations
- Led global network operations across a 200+ site footprint, maintaining high reliability and operational discipline.
- Built automation and process improvements (Ansible/Python) to reduce MTTR, increase consistency, and lower operational risk.
- Managed global networking budget stewardship (including run + project costs, forecasting, and internal chargeback models).
- Developed leaders and technical talent across regions — clearer ownership, better escalation, stronger execution.
Earlier roles — Ingram Micro & United States Army
- Progressive engineering and leadership roles spanning network architecture, operations management, and mission-critical communications.
- Strong foundation in accountability, documentation, readiness, and high-pressure execution.
Education
- MBA — Information Technology Management, Southern New Hampshire University (SNHU) (Jan 2026 – Feb 2027)
- B.S. Business Administration, Southern New Hampshire University (SNHU) — GPA 4.0
Certifications
Cisco CCNA
CompTIA A+
CompTIA Network+
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